Your Questions, Answered

  • Appointments must ideally be booked online through our booking system. Simply select your desired service, date, and time, and follow the prompts to secure your booking. You can also give us a call or chat with us on WhatsApp to book you in.

  • Yes, unless a wash is included in your selected service. Please ensure your hair is clean and free from heavy product build-up before your appointment.

  • Appointment times vary depending on the service and hair type. An estimated duration will be provided at the time of booking.

  • Yes, a non-refundable deposit is required to secure all appointments. This will be deducted from your total service cost. In case of a no-show without notice, the deposit will not be refunded

  • We kindly ask for at least 24–48 hours’ notice for cancellations or rescheduling. Late cancellations or missed appointments may result in loss of deposit.

  • We specialise in afro-textured hair and locs, and tailor each service to suit your specific hair needs.

  • Yes, free consultations are available for clients who are unsure about a service or are starting their loc journey.

  • Late arrivals may result in a shortened service or cancellation, depending on availability. Please aim to arrive on time to receive your full service

  • We accept a range of payment methods for your convenience, including bank transfer, card payments, and cash. Full payment is required at the end of your appointment unless otherwise stated.

  • If the style you are looking for is not listed, please contact us directly with a description or photo of your desired look. We will confirm whether the service can be provided and advise on pricing and booking.